FAQ

  • What is QtyFiles Service?

    QtyFiles Service is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
    With QtyFiles Service you can host files, images, videos, audio and flash on the same place.

  • Why should I use QtyFiles Service?

    Whenever you need to send a file that is too large for e-mail, QtyFiles Service can help. If you need secure remote storage capacity for off-site backups, QtyFiles Service offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, QtyFiles Service is a perfect way of doing so.

  • Can I search for files other people uploaded?

    No, because not everyone wishes to share the files they upload with everyone else. This way QtyFiles Service can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.

  • What kind of files can be uploaded?

    All kinds: from your party photos to an important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, and, of course, copyrighted material.
    Please refer to our TOS for more info on QtyFiles Service terms of service.

  • How to delete a file I uploaded?

    To delete a file you uploaded you must use Delete Link that was provided to you after the upload proccess.
    If you lost your removal code you can simply wait until the file expires so it will be automatically removed from our site.

  • Can I hotlink the stuff I upload?

    No. Hotlinking is not allowed on any kind of files uploaded to our servers.

  • Why does my online credit card payment fail?

    Sometimes online credit card transactions would fail - the reasons for such failure may simply be the use of a wrong card number or the card limit has been reached, etc. In other cases the reasons are less obvious and may relate to the ever increasing fraud prevention and/or other security measures implemented by credit card companies to protect the cardholder against card abuse.

    It should be understood that QtyFiles Service has no control over such transaction refusal. Your credit card company would even not disclose to QtyFiles Service the exact reason for your transaction to fail.

    This means that unfortunately QtyFiles Service cannot assist in solving the issue which is strictly a matter between the card issuing credit card company (who refused to authorize the transaction) and the credit card holder (who initiated the process to have the amount of the transaction charged to his/her credit card).

    In case of a transaction failure, QtyFiles Service recommends to first try using an alternative credit card, or to give it another try with the same credit card again but at a later time. In most cases this would solve the issue.

  • I still have questions, what should I do?

    If you still have questions regarding our services don't hesitate to contact us using our contact form.